At Madlody.com, we strive to provide high-quality royalty-free music that meets your creative needs. Due to the nature of digital products, we have the following refund policy:
1. No Refunds for Downloaded Products
All purchases on Madlody.com are final. Once a product (such as music tracks or sound packs) has been purchased, we cannot offer refunds, exchanges, or cancellations. This is because digital content cannot be returned once purchased.
2. Exceptions
Refunds may be considered under the following exceptional circumstances:
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You were charged multiple times for the same product.
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The file is corrupted or cannot be used, and our support team is unable to fix the issue.
To request a refund under these circumstances, please contact us at “hello@madlody.com” with your order number and details.
3. License Agreement
By purchasing any music from Madlody.com, you agree to our License Agreement, which outlines how the music may be used and any limitations.
4. Contact Us
If you have any questions about your purchase or believe a refund is warranted, feel free to reach out: 📧 Email: “hello@madlody.com”